A Microsoft retailer in New York, US, on Friday, Oct. 25, 2024.
Jeenah Moon | Bloomberg | Getty Pictures
Microsoft stated late Saturday that “a majority” of customers had been recovering from an outage after tens of 1000’s of customers had been reportedly unable to entry their Outlook e mail accounts or different applications.
“We’re investigating a difficulty during which customers could also be unable to entry Outlook options and companies,” Microsoft 365 Standing, the official Microsoft account for 365 service incidents, stated in a publish on X. “Extra particulars might be discovered beneath MO1020913 within the admin middle.”
The variety of stories that companies resembling Microsoft Outlook, Microsoft Change, Microsoft Groups, Microsoft 365 and Microsoft Azure had been down spiked after 3:30 p.m. ET. Greater than 37,000 people reported an Outlook outage and roughly 24,000 reported an outage within the tech firm’s 365 service, in response to Downdetector, whereas roughly 150 customers reported their Groups accounts had been down.
The outages had been most extremely concentrated within the New York, Chicago and Los Angeles areas, per the Downdetector stories.
Customers additionally flooded social media web site X complaining about their incapability to entry their Outlook emails, prompting considerations of a worldwide Microsoft outage.
Microsoft reported on its service well being replace web page that the corporate has confirmed the potential reason behind the outage and has reverted the “impacting service replace.” “We have entered a interval of prolonged monitoring to make sure that the service stays secure, and to handle any excellent impression to different Microsoft 365 companies,” in response to the standing replace.
In a Microsoft 365 Standing replace posted on X, the corporate stated, “We’ll hold monitoring till impression has been resolved for all companies.”
The corporate has not responded to CNBC for a request for remark.